COVID-19 Procedures


The physical CESAX office is closed during the COVID-19 pandemic. All events, meetings and services have been moved online.

We will strive to continue to provide services to the best of our ability via e-mail and other non-physical methods of communication. However, we appreciate your patience as we navigate what this will mean for the different services we provide. Please check mycesax.ca/closure regularly for updates on CESAX service delivery methods during this closure. Our website uses cookies so please remember to refresh your page for the most up-to-date information.

Please contact us with any questions pertaining to how this closure might impact you directly.

We will continue to update you as the situation unfolds. All general questions can be sent to info@mycesax.ca. 

Regarding Campus Student Centre (SCC) services and spaces, please visit: https://www.ryersonstudentcentre.ca/  

Regarding X University services and spaces, please visit: https://www.ryerson.ca/covid-19/ 

Services

Bursary

The CESAX Bursary is administered completely online each semester. Visit mycesax.ca/bursary for more information.

Emergency Grant

The CESAX Emergency Grant is administered completely online each semester. Visit mycesax.ca/emergency for more information.

Health and Dental Plan

CESAX continues to offer the Health & Dental Plan to part-time undergraduate degree students who have paid the CESAX Health & Dental Fee. All opt-outs and opt-ins are issued digitally. Information on the program can be found at mycesax.ca/health 

Tax Clinic

CESAX has canceled in-person tax clinic support and is referring members to Canada Revenue Agency (CRA) sponsored virtual clinics that are open to the public. Virtual clinics are led by phone appointment or video call and you must be identified by video call and government issued photo ID for the fastest service. Multilingual assistance is available. 

If you are an international student at X University, please contact International Student Support (ISS) at issask@ryerson.ca for information on their clinic this year.

Please use the search function on CRA’s website to find a virtual clinic to suit your needs at https://www.canada.ca/en/revenue-agency/campaigns/free-tax-help.html

If you are comfortable filing on your own, you can access UFile through the Canadian Federation of Students for free. The steps to using UFile are listed below:

To file for free, members must:

  1. Visit: https://www.ufile.ca/tips-and-tools/file-for-free
  2. Sign in to a new or existing UFile account for the current tax year
  3. Enter tuition fees and months at school (must file T2202a)
  4. Locate the “Special Offer” form in UFile’s left-hand navigation
  5. Enter the special offer code: CFS1981

(note: entering the code CFS1981 at check-out will not discount the tax file, the student must enter the code in the Special Offer section.)

For any questions related to the CRA virtual tax clinic program eligibility please contact services@mycesax.ca.

Legal Clinic

The CESAX lawyer is still available for appointments via email and phone. Please contact legal@mycesax.ca to schedule appointments. If you require any documents to be notarized in-person, the CESAX lawyer will coordinate those logistics directly.

Student Advocacy

The CESAX Student Rights Coordinator is still available for appointments. Please contact studentrights@mycesax.ca to set up a time. Appointments will happen via Google Meetings or phone. Any meetings with the university (academic integrity investigation meetings, appeal hearings, or other) are still happening via online video conferencing or phone.

Printing & Front Desk Services

As the CESAX Office is closed for the foreseeable future, the printing and front desk services are currently closed. Any questions that are typically answered at the front desk can be sent to info@mycesax.ca. For phone call inquiries, please send an email to info@mycesax.ca so that a phone call can be scheduled.

Multifaith Space

The Ryerson Student Centre (SCC) is now open on the third floor of the Ryerson Student Centre.

Events

General Events

CESAX has moved all of our events to digital spaces. To find event opportunities please visit our website Events Calendar, CESAX D2L course Shell or follow @XUCESAX on social media platforms. To volunteer or get involved in planning events, please contact vp.events@mycesax.ca.